Dear All,

 

Following to the previous communication, please see attached Table of Benefits, Network List & Nextcare Lumi App User Guide. 

 

We are dealing directly with Fidelity WITHOUT any brokers.

 

For any support or assistance from Fidelity, please contact Ms. Najwa Tounsi  (Head of Partnerships) --  971 54 584 0192 -- najia.tounsi@fidelityunited.ae

  

Attached User Guide contains below details:

  1. Claim Process – Within Network & Outside Network
  2. How to fill and submit Claim Form
  3. Teleconsultation
  4. NextCare Lumi Mobile Application
  5. Contact Information

 

Network List is also attached for your easy reference. Please only refer to the list shared with you, since the list varies due to categorization. 

 

To Follow: Workshop > Overview of policy details and benefits 

Calendar invite will be shared

 

Your HR team always remain available for your support.

 

Thanks!


HR TEAM